In case anybody did not know, we are now accepting Support Request for any issues you may have on our Minecraft Server. For your information and to clarify, we now have a Minecraft Server that everybody can play on. It currently uses the most recent version of Minecraft (1.14.4), and it is run on Spigot. It is currently being hosted by Frinkeldoodle, and we can't thank her enough for helping us host it. Please stay tuned on the Aclevo Blog (https://aclevo.xyz/blog) for the September Update for more information about the Minecraft Server and what's to come.
To submit a Support Request about the Minecraft Server, be please sure to have your log file and give us the following information:
- A detailed explanation of your problem
- What you were doing before the problem occurred
- What workarounds you have tried
- If there was a server error, provide the exact error
- Your current Minecraft log file (you may also give us a Pastebin)
We will review this information, try to reproduce the error, and get back to you as soon as possible. Depending on the amount of support requests and the time you have submitted the request, there may be some wait time before we get back to you, so please be patient. Once we are ready, we will be in contact with you as soon as possible to fix your problem. We thank you for working with Aclevo.
~ Reasonably Selenium